Last updated 22 September 2026
Contact us
About a booking or a refund, include your booking reference — it’s on your booking page and starts with HB. Venue owners can write in about their listing or payouts.
Reach us
- Company
- [legal name to be added]
- Registered address
- [registered address to be added]
- Support
- [support email to be added], [support phone to be added]
- Grievance Officer
- [name to be added]
[email to be added]
Complaints
Every complaint gets a reference number. We acknowledge it within 24 hours and resolve it within 15 days. If you are not satisfied, you can approach the consumer commission for your district, or for anything about your personal data, the Data Protection Board of India.
Quicker answers
- To cancel a booking, open My bookings — you see exactly what you’ll get back before you confirm.
- How refunds work is in our cancellation and refund policy.